Jessie installation: "No suitable video mode found"

[maystorm]

Hi folks,

We've got problems to install Debian Jessie on a PC with integrated "Intel GMA 3600" graphics chip. We have tried the netinst ISO as well as the xfce4 ISO images; both we tried to boot from USB stick as well as from CD. We always get this error after having selected one of the install options offered by GRUB:

"error: no suitable video mode found"

This message is shown very quickly in the upper left corner for approx. half a second, then the screen turns black and the PC reboots.

Our investigations so far have shown that the GMA 3600 graphics chip seems to be a very problematic piece of hardware when it comes to support for Linux. Therefore we tried installing the a.m. ISO images on another PC with a different, better supported Intel graphics chip, and everything works fine and Jessie gets installed flawlessly.

However, we need to get Jessie running also on the GMA 3600 machine. Any hints available how to get this GMA 3600 beast working for installation?

TIA!

[Patsche]

Hey, I know this problem. I had the same problem with an older Dell Notebook. The "trick" is very easy:
Take the expert installation at the beginnig then you can choose a resolution from a short list. Here it worked fine. If you need more help, just ask again

[maystorm]

Unfortunately, if I select "Expert install" or "Graphic expert install" there is no such list to choose a resolution from.

On the box with the GMA 3600 it reboots immediately after selecting an option, and on the box with the working Intel chip it immediately starts the installation by showing the list with the installation steps.

[Patsche]

Okay....can you test an netinstallimage from wheezy? If that works you can do a dist-upgrade to jessie. If not try the expert installation with wheezy again. I think it is only problem of the installer and not for the working os.

[maystorm]

Wheezy netinstall works.

I suspect that the error message is spit out by GRUB...

[Patsche]

I don't know which programm produce this failure exactly. As I say, I had this problem with an old laptop, which won't boot any medium from Wheezy. Then I have found out that I had to choose the expert installation and then I get a small list of resolutions. Then I could install Debian.
Perhaps a problem between some graphic cards and GRUB? I don't know. So I hope you have a calm dist-upgrade. Do you know how to dist-upgrade the system?

[maystorm]

Do you know how to dist-upgrade the system?

Did it before from Squeeze to Wheezy, so I guess it's a similar procedure. Will do some googling and look at official Debian docs before...

[maystorm]

Öhm, sorry, keine Ahnung, warum ich alles auf Englisch geschrieben habe.

[Cae]

after having selected one of the install options offered by GRUB:

I think this is misleading. Do you mean just the firmware booting from the installation image prior the installation itself? Then it's not GRUB but isolinux.

Therefore we tried installing the a.m. ISO images on another PC with a different, better supported Intel graphics chip, and everything works fine and Jessie gets installed flawlessly.

Did you try swapping the disks? Usually there's not much hardware dependency once the system is installed (choosing "include all modules" at the initramfs-tools (re-)configuration dialog helps).

As another way, you could try adding the parameters

Code: Alles auswählen

vga=normal nomodeset video=vesafb i915.modeset=0

to the (installer) kernel command line, which should enable any fallback mode I can recall. The selectable menu items should be editable after pressing <tab>.

Btw., this is a german board, as the .de domain hints. International help could be provided at forums.debian.net [1].

Cheers, Cae

[1] http://forums.debian.net/

[Patsche]

Öhm, sorry, keine Ahnung, warum ich alles auf Englisch geschrieben habe.

Sehr gut! Musste gerade grinsen ^^

[maystorm]

(...) Lots of useful advise (...)

Besten Dank für die vielen Tipps. Da ich schon im verlängerten Wochenende bin, werde ich sie nächste Woche in der Firma ausprobieren.

Das mit dem Englisch war ein Versehen. Als ich die Betreffzeile mit der englischen Fehlermeldung geschrieben habe, hat mein Gehirn automatisch in den "englischen Modus" umgeschaltet. Sorry.

[maystorm]

after having selected one of the install options offered by GRUB:

I think this is misleading. Do you mean just the firmware booting from the installation image prior the installation itself? Then it's not GRUB but isolinux.

Es ist an der Stelle, an der man die folgende Auswahl treffen kann:

Code: Alles auswählen

Install
Graphical install
Advanced options ...
Install with speech synthesis

Sobald man eine dieser Optionen mit [ENTER] ausgewählt hat, wird der Bildschirm schwarz und es erscheint für ca. eine halbe Sekunde besagte Fehlermeldung. Danach wird der Bildschirm erneut schwarz, und der Rechner bootet.

Evtl. noch erwähnenswert: Bei der Auswahl o.g. Optionen ist *kein* grafischer Splashscreen zu sehen (wie bei dem Rechner, bei dem die Installation funktioniert), sondern ein dunkelblauer Hintergrund mit weißer Schrift, also reiner Textmodus.

Did you try swapping the disks? Usually there's not much hardware dependency once the system is installed (choosing "include all modules" at the initramfs-tools (re-)configuration dialog helps).

Wir haben die Festplatte mit Clonezilla geklont, und danach läuft der Rechner. Dies ist also unsere Lösung für das Problem.

As another way, you could try adding the parameters

Code: Alles auswählen

vga=normal nomodeset video=vesafb i915.modeset=0

to the (installer) kernel command line, which should enable any fallback mode I can recall. The selectable menu items should be editable after pressing <tab>.

Nein, das funktioniert leider nicht. Dasselbe Ergebnis wie mit den Standard-Bootparametern

Besten Dank für die Unterstützung

[daniloax]

Tentei instalar o "Jessie" com a ISO Netinst e o programa de instalação não inicia.
Testei a Live ISO e o sistema inicializa. O programa de instalação executa após a inicialização do Live.
A CPU é Intel D 2500 e a VGA é Intel GMA 3600.

[daniloax]

Apesar de conseguir instalar com a Live ISO o mapa de bits é recalculado no meio da tela, distorcendo imagens e textos...

[KP97]

Dies ist ein deutsches Forum!
Außerdem ist der Beitrag bereits veraltet.